[Thailand] Verify PayPal Identity by 30 November 2022 before it no longer works | Guide for Thai people and Foreigners

After adjusting the policy to comply with the laws of Thailand, PayPal has resumed its services in Thailand since March 7, 2022.
For a new user, PayPal still doesn’t allow users to register as a personal account yet. New register available for business accounts currently.

In November 2022, PayPal has contacted users in Thailand to verify their identity by 30th November 2022 to continue using PayPal with full capabilities. Otherwise, users will not be able to make or receive payments through PayPal after 15th December 2022.

How to complete verification steps

For Thai

  • Accept the new PayPal Thailand Relaunch Agreements via Website or PayPal application
  • Enroll in the National Digital ID (NDID) platform
  • Verify your identity by using the NDID Platform by using bank’s mobile app or visiting a branch of any participating Thai bank you have an account with. Participating banks are Bangkok Bank, CIMB Thai, Government Housing Bank, Government Savings Bank, Kasikorn Bank, Kiatnakin Phatra Bank, Bank of Ayudhya (Krungsri), Siam Commercial Bank, TMB Thanachart.

The registration process via NDID usually takes a few minutes. Once the registration is complete, a confirmation email will be sent.

For foreigners

PayPal is using the NDID platform as a method of verifying the identity for Thailand. For the time being, a Thai national ID is required to enroll in NDID (Needed to use 13-digit Thai national ID number). Which means, other forms of identification such as a non-Thai passport, work permit, non-Thai Identification Card (Pink ID Card) or Thai Permanent Resident Permit cannot be accepted.

Solution for foreigners (Information as of 20th November 2022)

  • Registering as a Business Account.
  • Requires the following documents: Thailand business registration, Proof of business address and Legal representative’s ID and proof of address
  • For further information please contact PayPal.

PayPal Thailand Relaunch FAQ